Managerial and supervisory programs curated as per RICS pathways and competencies guidelines              ULCCS celebrating a century of excellence.             

Front Office Lab

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Keeping in mind the adage “First Impression Lasts”, the Front Office Lab of students of Advanced Diploma in Hospitality Management at IIIC is equipped with a reception desk, bell desk, lobby manager desk and a spacious lobby with adequate lighting facilities. The students here are trained on how to do reservation, welcoming & receiving the guest and handling check out of guest. Our front office lab also focuses on acquiring specific techniques; known as the tools of trade such as development of soft skills, handling and etiquette of telephones and solving of a variety of guest issues.