Workshops FRONT OFFICE LAB

FRONT OFFICE LAB

Keeping in mind the adage “First Impression Lasts”, the Front Office Lab of students of Advanced Diploma in Hospitality Management at IIIC is equipped with a reception desk, bell desk, lobby manager desk and a spacious lobby with adequate lighting facilities. The students here are trained on how to do reservation, welcoming & receiving the guest and handling check out of guest. Our front office lab also focuses on acquiring specific technics; known as the tools of trade such as development of soft skills, handling and etiquette of telephones and solving of a variety of guest issues.